Privacy Policy

Last Updated: September 6, 2025

1. Introduction

Lingible ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the "Service").

2. Information We Collect

2.1 Information You Provide

• **Account Information**: Email address, username, and password
• **Profile Data**: User preferences and settings
• **Translation Data**: Text you translate (stored temporarily for service operation and usage tracking only; translation history is not stored for free users)
• **Usage Data**: How you interact with the app
• **User Content**: Translation requests and text input

2.2 Information We Collect Automatically

• **Device Information**: Device type, operating system, app version
• **Usage Analytics**: Features used, time spent in app, error logs
• **Performance Data**: App crashes, loading times, and technical metrics
• **Authentication Data**: Login sessions and security tokens
• **User Identifiers**: Unique user IDs for account management and backend services
• **Advertising Data**: Ad interactions, impressions, clicks, and advertising identifiers (for free users only)
• **AdMob SDK Data**: Device information, app usage patterns, and advertising-related metrics collected by Google AdMob

2.3 Information from Third Parties

• **App Store Data**: Subscription status and purchase history
• **Authentication Providers**: Information from Apple Sign-In or Google Sign-In (if used)
• **Google AdMob**: Advertising data, device information, and user behavior patterns for ad personalization and delivery

3. How We Use Your Information

3.1 Service Provision

• Provide translation services and trending content
• Maintain your account and preferences
• Process subscription payments
• Deliver customer support

3.2 Service Improvement

• Analyze usage patterns to improve features
• Monitor app performance and fix bugs
• Develop new features and content
• Conduct research and analytics
• Evaluate user behavior and feature effectiveness
• Optimize ad delivery and frequency for free users
• Analyze ad performance and user engagement

3.3 Communication

• Send important service updates
• Provide customer support
• Send marketing communications (with your consent)

4. Information Sharing and Disclosure

4.1 Data Sharing for Advertising (Free Users Only)

For free users, we share limited information with Google AdMob to display relevant advertisements. This includes:

• Device information and advertising identifiers
• App usage patterns and ad interaction data
• General location data (if available) for ad targeting

Premium users are completely ad-free and their data is not shared with advertising partners.

4.2 Limited Sharing

We may share your information only in these circumstances:

• **Service Providers**: With trusted third parties who help us operate the Service
• **Legal Requirements**: When required by law or to protect our rights
• **Business Transfers**: In connection with a merger, acquisition, or sale of assets
• **Consent**: When you explicitly consent to sharing
• **Advertising Partners**: With Google AdMob for ad delivery and analytics (free users only)

4.3 Aggregated Data

We may share anonymized, aggregated data that cannot identify you individually.

5. Data Storage and Security

5.1 Data Storage

• **Local Storage**: Some data is stored on your device
• **Cloud Storage**: Account data and translation data stored securely on AWS
• **Retention**: We retain translation data temporarily for service operation and usage tracking only. Free users do not have access to translation history. Premium users have translation history storage and access. We retain data as long as your account is active or as required by law

5.2 Security Measures

• **Encryption**: Data is encrypted in transit and at rest
• **Access Controls**: Limited access to personal data
• **Regular Audits**: Security practices are regularly reviewed
• **Incident Response**: Procedures in place for security incidents

6. Your Rights and Choices

6.1 Access and Control

• **View Data**: Access your account information through the app
• **Update Data**: Modify your profile and preferences
• **Delete Data**: Request deletion of your account and data
• **Export Data**: Request a copy of your data

6.2 Communication Preferences

• **Marketing**: Opt out of marketing emails
• **Notifications**: Control push notification settings
• **Updates**: Choose how you receive service updates

6.3 Data Portability

You can export your translation history and account data in a standard format.

7. Children's Privacy

7.1 Age Requirements

• Our Service is not intended for children under 13
• We do not knowingly collect information from children under 13
• If we discover such collection, we will delete the information promptly

7.2 Parental Controls

Parents can contact us to review, modify, or delete their child's information.

8. International Data Transfers

8.1 Data Processing

Your information may be processed in the United States and other countries where our service providers operate.

8.2 Adequate Protection

We ensure appropriate safeguards are in place for international transfers.

9. Third-Party Services

9.1 Integrated Services

Our Service may integrate with:

• **Apple App Store**: For subscription management and in-app purchases
• **Apple Sign-In**: For user authentication
• **AWS Cognito**: For user authentication and account management
• **AWS Lambda/API Gateway**: For backend services and translation processing
• **Analytics Services**: For app performance monitoring
• **Google AdMob**: For advertising services and ad delivery (free users only)

9.2 Third-Party Privacy Policies

These services have their own privacy policies that govern their use of your information.

10. App Tracking Transparency and Advertising

10.1 App Tracking Transparency (ATT)

Permission Request: Before collecting any data used for tracking, we request your permission through Apple's App Tracking Transparency framework. This includes:

• Device identifiers for advertising (IDFA)
• Cross-app tracking data
• Personalized advertising data

Your Choice: You can choose to:

• **Allow Tracking**: Enables personalized ads and cross-app tracking
• **Ask App Not to Track**: Disables tracking and uses non-personalized ads only

Privacy Control: You can change your tracking preference anytime in your device's Privacy & Security settings.

10.2 Advertising and Tracking

Free Users: Our app displays third-party advertisements through Google AdMob. This includes:

• Banner advertisements on all screens
• Interstitial advertisements at regular intervals during app usage
• Ad interaction tracking for analytics and optimization
• Device information sharing with Google AdMob for ad targeting

Premium Users: No advertisements are displayed and no advertising data is collected.

Data Sharing: We share limited information with Google AdMob for free users only, including:

• Device information and advertising identifiers (with your consent)
• App usage patterns and ad interaction data
• General location data (if available) for ad targeting

Your Control: You can upgrade to premium to remove all advertisements and advertising data collection.

10.3 Tracking Compliance

• **Explicit Consent**: We only track users who have explicitly consented through ATT
• **Non-Personalized Fallback**: Users who deny tracking receive non-personalized ads
• **Data Minimization**: We collect only the minimum data necessary for ad delivery
• **Third-Party Compliance**: All advertising partners comply with privacy regulations

11. Data Breach Notification

11.1 Incident Response

In the event of a data breach, we will:

• Investigate and contain the breach
• Notify affected users within 72 hours
• Report to relevant authorities as required
• Take steps to prevent future breaches

12. Changes to This Policy

12.1 Updates

We may update this Privacy Policy from time to time. We will:

• Post the updated policy in the app
• Notify users of material changes
• Update the "Last Updated" date

12.2 Continued Use

Continued use of the Service after changes constitutes acceptance of the updated policy.

13. Regional Privacy Rights

13.1 California Residents (CCPA)

California residents have additional rights under the California Consumer Privacy Act:

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of sale (we do not sell data)
• Right to non-discrimination

13.2 European Residents (GDPR)

European residents have rights under the General Data Protection Regulation:

• Right of access
• Right to rectification
• Right to erasure
• Right to restrict processing
• Right to data portability
• Right to object

14. Contact Information

14.1 Privacy Questions

If you have questions about this Privacy Policy or our data practices, contact us at:

• **Email**: privacy@lingible.com
• **Website**: https://lingible.com/privacy
• **Address**: [Company Address]

14.2 Data Protection Officer

For privacy-related concerns, you can contact our Data Protection Officer at dpo@lingible.com.

15. Effective Date

This Privacy Policy is effective as of September 6, 2025, and applies to all information collected by our Service.

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By using Lingible, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.